Privacy Policy

At DIY CRAFTYS, we are committed to protecting your privacy and ensuring a safe online shopping experience. This Privacy Policy outlines the information we collect, how we use it, and how we protect it. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide you with the best possible service. This may include:

  • Personal Information: When you place an order, we collect your name, email address, shipping address, billing address, and payment information.
  • Payment Information: We may collect payment information (such as credit card details), which is processed securely by our third-party payment processors. We do not store sensitive payment information.
  • Usage Data: We collect information on how you interact with our website (such as browser type, IP address, pages visited, and time spent on each page).

2. How We Use Your Information

We use your information for several purposes, including:

  • Order Processing: To complete your orders, confirm transactions, and provide customer support.
  • Communication: To send you order updates, promotional offers, or customer service messages (you may opt-out of marketing emails at any time).
  • Improving Our Services: To personalize your shopping experience, analyze website usage, and improve our site’s performance.

3. Sharing Your Information

We respect your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party providers who assist us in processing payments, shipping orders, or managing our website (e.g., payment processors, shipping carriers).
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, comply with legal processes, or enforce our website’s terms of service.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or destruction. We use secure encryption protocols for transactions and sensitive data processing. However, no method of transmission over the internet is completely secure, and we cannot guarantee 100% security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us remember your preferences, improve website functionality, and track your browsing activity. You can control cookie settings through your browser, but some features may not function properly if cookies are disabled.

6. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: You may request a copy of the personal data we hold about you.
  • Correction: You may request corrections or updates to inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to certain legal limitations.
  • Opt-out of Marketing: You may opt out of receiving marketing communications from us by following the instructions in our emails or contacting us directly.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a minor under the age of 18, we will take steps to delete that information.

8. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, with the updated date noted at the top. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:

DIY CRAFTYS
Email: info@diycraftys.com